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bruno-gomiero-94171-unsplashMy sympathies lie with the businesses that were affected by Telstra’s latest outage last week. My own family has been at their mercy for the past two weeks, effectively in lockdown.

Any parent will tell you that there is no greater pain than watching a child suffer, and that is exactly what we have been forced to endure during the outage. While for the old man and myself – hardcore Generation Xers who were brought up on The Famous Five, Cats Cradle, conkers, and – dare I mention – books, it has proven to be more of an irritation than a personal loss, our two young adults have experienced immeasurable grief.

While Kurt’s body has completely lost the ability to function – withdrawal seeing him pace the house like a caged animal to metamorphose into a frightening hybrid of Gollum and the Hulk – NC has refused to come home or return my calls.

And yet, perhaps more terrifying than the sight of two young adults in a perpetual state of despair is the grey pallor and twitching of the parent that is responsible for fixing the problem.

Suffice it to say, the old man has been forced to use his home blood pressure monitor more than usual over this past two weeks. So, when a friend caught him chained to the fencing of the golf club, refusing to go home, and promised him that “cable is three times faster than anything else, mate,” desperation forced his hand and he made an uncharacteristically impulsive decision.

He ordered cable.

In hindsight, I will admit that our expectations were stupidly unrealistic, not helped by the events of the night before during which Kurt managed to use up five precious gigabytes of data within the space of an hour – apparently, that is a lot in data-speak, particularly in a house that prioritizes data over food. So it was with bated breath that we watched cable guy do his ten-minute reconnaissance of our joint and set to work, first in the lounge, and then up a pole on the other side of the street – which foolishly, I interpreted as a positive sign.

And when, finally, he placed the magic card in the old man’s hand with our new passcode – which, it is no exaggeration to say, was the equivalent of Charlie’s golden ticket, (so much so, the old man has since tattoed had the number tattooed his chest) – I can only compare the euphoria to seeing Buble perform his complete collection of Christmas songs live…and naked.

Obviously, being ever the practical one of the family, he held cable guy captive a little longer as he tested and ran through every nuance of the new technology with him, and cable guy was generous enough to humor him, even when he asked some (frankly) very stupid, Generation X type questions.

But I will admit that the sound of my husband’s whoop of joy upon his discovery that the new speed of our new internet thingy, (insert appropriate technological jargon here), far exceeded our expectations was a beautiful thing, comparable I would say to his reaction to the births of our children – although he didn’t do a celebratory lap around the block naked either of those times.

In fact, we remained high on life even when cable guy left our home to save some other poor family in similarly dire straits.

Until, the call from upstairs the wild, that no father wants to hear.

‘DAAAAAAAAAD! The Internet doesn’t work on my phone!’

We are back in lockdown. An immediate state of emergency has been called in which we have hourly meetings to discuss possible emergency action such as new routers, a different bedroom… perhaps even a new house?

I am confident that we will work through this difficult time, folks, but in the meantime, we would be grateful for your prayers.

*Reaches for wine.*

 

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